Terms and Conditions

RESERVATION INFORMATION

Balance is due 30 days prior to date of check in

Register and pick up keys at Sand County Office (see directions)

Check in starts at 3:30 pm daily

Late arrivals need to be arranged with our office

Persons under 21 Must be accompanied by a parent or guardian

Quiet Zone Area. These homes are in quiet residential areas that will not tolerate noise after 10 PM.  We cannot allow DJ’s and/or other live music at any of our rental properties.  No tents, campers or RV’s are allowed. 

Sand County Service Company is not responsible for lost or stolen property.  

MAXIMUM OCCUPANCY

There are NO exceptions to the number of persons staying in your unit as stated on this confirmation, or if the maximum number of vehicles allowed at a property is exceeded.

If you break this agreement there will be a $50 charge per extra person and you may be required to immediately vacate the unit. 

DAMAGE DEPOSIT WAIVER & SERVICE CHARGE

$25 Damage Deposit Waiver per unit. The non-refundable damage deposit waiver will relieve you of costs for all unintentional damage. The damage deposit waiver does not cover intentional damage, missing items or excessive cleaning (we will contact you if there is a problem not covered by the waiver). Some properties have a fully refundable damage deposit ranging from $500-$1000.  Every reservation has a non-refundable $35 booking & handling service charge.

CANCELATION POLICY 

Deposit refundable 30 days prior to arrival date, less 10% processing fee ($30.00 minimum)

EFFECTIVE JULY 5, 2010:  ALL UNITS ARE NON-SMOKING PER WISCONSIN STATE LAW.  There will be a minimum charge of $300 if evidence of smoking is found in the unit.

MAID SERVICES

Your unit will be cleaned before your arrival

Daily maid service can be purchased if desired.  Arrangements must be made in advance.

We provide a basic supply of towels and linens, bathroom tissue and bath soap, garbage bags and dish soap

You need to bring beach/pool towels, paper towels, coffee filters, Kleenex, etc.

Grills that come with the units:
Charcoal; guests provide their own charcoal.
Electric; guests just have to plug the grill in.
Gas; There will be a propane tank attached to the grill, if the previous guests left gas in the tank feel free to use it. If the tank is empty or runs out during your stay you are responsible to refill it if you want to continue to use the grill during your stay.
 

GUEST SERVICES

Fax service

Firewood for sale

Our office is available 24 hours a day for EMERGENCY messages (608) 254-4283

CHECK OUT

Check out time is 10 am. Exceptions, when possible, must be arranged with our office in advance

There is a $50 charge for unauthorized late check out after 10 am

THINGS TO DO FOR CHECK OUT

Do a general pick up of the property
Wash and put away all dishes, etc.

Remove all trash to proper outdoor containers

Close and lock all windows, turn off all lights

Leave keys on dining table and lock door behind you or drop in lock box outside the lobby at our office

If you have any accidental damages, please report them to the Sand County office before you leave

NO REFUNDS FOR EARLY DEPARTURE

Motors are not permitted on rowboats provided with some cottages

 Snowmobiling permitted on marked trails only

PETS

Pets are allowed at designated properties ONLY.  No more than 2 pets allowed per reservation and Sand County must be informed you have a pet.  There is a $100 pet fee. If a pet is found at a property that does not allow them there will be a $100 cleaning charge and you will be asked to vacate the unit and all rental fees will be forfeited.