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Outside Dells
Lake Delton
Wisconsin River
Memories
Pleasantview Log Haus
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Guests Services

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Guest Information

The following information may be helpful in planning your vacation:

  • Linens, a basic supply of towels, hand soap, and bathroom tissue are provided. We suggest you bring your own toiletries, beach and pool towels, dish soap, paper towels, coffee filters and other convenience items.
  • FAX service, firewood, etc. all available at the Sand County Service Company office.
  • We will make golf and restaurant reservations.
  • ALL UNITS ARE NON-SMOKING.

Our office is available for EMERGENCY messages.

  • Daily maid service is available upon request at a reduced rate.
  • After your third stay with us you will automatically be enrolled in our Frequent Guest Club.

Click below for details about our

Reservation Information

  • Advance reservations are required and may be made by phone, email, web site or in person.
  • Two (2) night minimum on ALL reservations – Three (3) night minimum on holidays.
  • Some homes and cottages are limited to weekly rentals during the summer season.
  • No refunds for early departures.
  • All rates are subject to state and local taxes.
  • Service and Handling Charge $35.00 per unit
  • DAMAGE DEPOSIT WAIVER 
    $25.00 Damage Deposit Waiver per unit. The non-refundable damage deposit waiver will relieve you of costs for all unintentional and incidental damage to the property and its contents.
  • DAMAGE DEPOSIT WAIVER 
    does not cover intentional damage, missing items and excessive cleaning (we will contact you immediately if there is a problem not covered by the waiver).
  • DAMAGE DEPOSIT
    Some homes require a Damage Deposit in the place of the Waiver
  • We routinely do not accept group reservation requests for more than two units.
  • Motors are not allowed on boats provided with cottages. Boats available summer season only.
  • PET POLICY
    In most units pets are strictly forbidden. However, we do now have a growing number of units where pets are welcome. Inquire on availability of these units. No more than two pets allowed per reservation and the Sand County staff must know they are there. A $50 damage waiver will be required when pets are included.
  • Quiet Zone Area. These homes are in quiet residential areas that will not tolerate noise after 10PM.
  • Prices subject to change.

A 50% deposit is required with a reservation request. Deposit refundable if reservation is cancelled 30 days prior to arrival date less a 10% processing fee ($30 minimum).  The balance is due 30 days prior to date of arrival.
Reservations are confirmed by mail or email.

We GUARANTEE YOUR SATISFACTION.

If you are not completely satisfied upon seeing your units, we will make every attempt to find you a satisfactory unit or will refund your deposit less a $30.00 processing fee.

Our Guests Say We’re The

"Your team was exceedingly helpful at all times - before, during, and after our stay. When we left something behind, it was quickly located and put in the mail. Excellent service all around! The property was great for our family's needs. Everyone - from the 18-month-old to adults - was able to have space and it gave us flexibility so we really enjoyed our visit."

- Molly Zebrowski

"The team was extremely patient and accommodating. I had been concerned with the cabin we had requested being too small inside for the four of us. I called the week of and asked if we could get a larger cabin. No problem with good suggestions. I made the change and realized the next day the cabin only had a window air conditioner. I have cancer and a friend with MS. I called again admitting my chemo fog mistake and they changed our accommodations again. It was so easy and they helped me choose the best option for us. Then the mishap with the condo having been used by the new owner and the quick response of sending someone with a key to an even nice unit and assistance moving. I'm so impressed and thankful for the great service and patience provided. We had a great time. Thank you so much.We had a wonderfully relaxing, fun, enjoyable vacation thanks to the assistance and guidance of the management staff. It's just what we were looking for and the only problem we had was leaving. "

- Cindy Lind

"This year we found a fantastic vacation home in Wisconsin Dells through Sand County Service Company. Our entire group were all able to stay at one house named Sand Castle Beach on Lake Delton. This lakefront home was perfect for our group. We had huge campfires at night and the large white sand beach was great for all of us to hang out on. It's located in a great spot on the lakefront with another rental home on one side, which was unoccupied, and a boat rental property on the other side, which was empty at night. There's lots of room for parking and there are two picnic tables and plenty of lawn chairs. It's located in a small bay (which is a no-wake zone) and has privacy fences on both sides of the backyard. We were able to launch our boat right from the end of the driveway. This was a great find and we will certainly be going back next summer!"

- Roger

"I like doing business with a reputable company. Sand County is known for quality! Your service is outstanding from customer service-first contact to the service man that came to fix the stove. We loved the coziness of the cottage."

- Laura and Joe Jacoby

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